Your Spice Divine Tiffin Queries, Answered

Streamlining Your Tiffin Experience: Insights and Solutions.

What meal options do you offer?

Our Tiffin service offers a nourishing selection including Curry, Lentil/Dal, Rice, Rotis, Salad/Papad. Additionally, you can indulge in the full variety of our restaurant's menu as an add-on to your Tiffin, ensuring a diverse and satisfying dining experience every day.

How does the subscription work?

You can subscribe to our Tiffin service through our website, call us for assistance, or reach out via WhatsApp for support. Additionally, managing your subscription is convenient—you can pause or skip meals directly through the website, offering flexibility to suit your schedule.

Where and when do you deliver?

We deliver throughout Ottawa, including areas such as Kanata, Orleans, and Barrhaven. Our delivery schedule is Monday to Saturday, between 12:00 PM and 6:00 PM, ensuring a wide window to accommodate your availability.

How should meals be stored and reheated?

You can store the meals in the refrigerator and reheat them in the microwave. Each meal pack comes with specific heating instructions to ensure you enjoy them at their best.

How do you ensure food safety and quality?

We prioritize food safety and quality by sourcing fresh vegetables daily. Our other ingredients are carefully selected to ensure they meet our high standards for freshness and quality. This approach guarantees that every meal we serve is not only delicious but also of the best quality.

Can I customize my meals for dietary needs?

Currently, we're unable to cater to individual dietary needs, but each meal is clearly labeled with ingredients for your information. We're actively working to enhance our service by developing a feature that will allow customers to personalize their profiles with dietary preferences, dislikes, and even nutritional information like Macros. Stay tuned for these exciting updates!

What packaging do you use?

We're committed to sustainability, using eco-friendly and microwave-safe packaging for all our meals. This ensures that your food is not only convenient to reheat but also that we're taking steps to minimize our environmental impact.

How do I manage my subscription?

As a subscriber, you have full control over your subscription in your profile after logging in. You can pause renewals, skip deliveries, request cancellations, or change your delivery address, all within your profile, offering flexibility and convenience to suit your schedule and preferences.

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